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プライバシー ポリシーに定められた条件に従って私のデータが処理されることに同意します。
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Just a friendly reminder: If you choose to cancel your order within 24 hours for personal reasons, a small cancellation fee may apply. This fee is not something we benefit from — it reflects non-refundable processing fees charged by debit/credit card companies or PayPal, which are incurred even when a full refund is issued. Thank you for your understanding.
If you need to make changes to your order, please contact us by email at support@wanderluststudio.co within 24 hours of placing your order.
During this time window, we may be able to assist with updates such as:
Please note that once an order has been shipped, changes are no longer possible.
If an item becomes unavailable after your order is placed, we will notify you by email. You may choose to wait for restock, request a full refund, or select a similar item of equal value as a replacement.
Yes, we ship worldwide. Standard Shipping - Please allow 8-15 business days (average) for other items to arrive in the following countries: United States, United Kingdom, Australia, Canada. For other countries shipping may take 12-25 business days.
At this time, we do not offer express or
expedited shipping.
However, we are happy to offer free
standard shipping on all orders, with no minimum purchase required.
Delivery times are estimates and may vary
depending on destination, carrier operations, and seasonal demand.
Unfortunately, we are unable to ship to APO/FPO addresses at this time.
PO Box Deliveries: If your local post office delivers only to a PO Box, please enter both your physical address and your PO Box at checkout (for example, add the PO Box in Address Line 2). This helps ensure proper routing by the carrier and reduces the risk of delivery delays, failures, or returns.
If a delivery fails due to incomplete or incorrect address information, please
contact us as soon as possible. If the package is returned to us, we will reach
out to confirm whether you would like the order to be re-shipped. Please note that any additional re-shipping fees will be the responsibility of the customer. Refunds cannot be issued until the returned package is received.
- If it takes longer than 7 days to send it back, we'll still take it, but we'll issue store credit instead of a refund. Thank you for your understanding.
All of our jewelry pieces are carefully inspected and securely tagged before shipping.
When removing the product tag, please handle your jewelry gently and avoid pulling or applying force to delicate chains or clasps.
Damage caused by external force, improper handling, or accidental pulling during tag removal is not considered a manufacturing defect and does not qualify for returns or refunds.
プロモーション、新製品、セール情報を直接受信箱にお届けします。