Return & Refund Policy

We offer a 30-day return window, which means you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return, items must:

  • Be in the same condition as received

  • Be unworn and unused

  • Have all original tags attached

  • Be returned in the original packaging

Once your return request is approved, items must be shipped back within 7 days.

If it takes longer than 7 days to send the item back, the return may still be accepted; however, store credit will be issued instead of a refund. Thank you for your understanding.

All returns must be authorized in advance. Items sent back without first requesting a return will not be accepted.

How to Start a Return

To initiate a return, please contact us at
📩 wanderluststudioofficial@gmail.com

Once your return request is approved, we will provide:

  • Our return warehouse address

  • Detailed instructions on how and where to send your package

Customers are responsible for return shipping costs, unless the return is due to our error (incorrect or defective item).

Damaged or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of delivery so that we can evaluate the issue and assist you accordingly.

Claims submitted after 7 days from delivery may not be eligible for return or refund.

Non-Returnable Items

The following items are not eligible for return:

  • Items currently in transit (returns can only be requested after delivery)

  • Damaged or defective items reported more than 7 days after delivery

Return Shipping & Handling Fees

A 5% handling fee per order will be deducted from the refund to help cover shipping and handling costs.

Return shipping costs are the responsibility of the customer unless the return is due to our error (incorrect or defective item).

For international returns, customers are responsible for arranging return shipping and must clearly mark packages as “Returned Goods” to avoid additional customs charges. Any customs duties, taxes, or fees incurred during return shipping are the responsibility of the customer.

Exchanges

We do not offer direct exchanges.

The fastest way to receive a different item is to:

  1. Request a return for your original item (once approved), and

  2. Place a new order separately.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time is typically within 7–10 business days

Please note that banks or credit card providers may require additional time to post the refund to your account.

If more than 15 business days have passed since your return was approved, please contact us at
📩 wanderluststudioofficial@gmail.com

who we are

We Do Fine Jewelry Differently

Inspired by luxury designs, we craft affordable pieces with high-quality materials like 925 silver ,14k gold and ethically sourced gems. We have always admired the artistry and craftsmanship behind iconic jewelry. But we also understand that the exclusivity of such pieces can leave many feeling left out. That's why we embarked on a mission: to make high-quality, beautifully designed jewelry available to more people, without compromise.

STOREFRONT

Gallery